Terms and Conditions
Turn around times on custom orders are generally between 6 weeks, but are subject to change depending on the difficulty of cup, materials needed etc. If the turn around will be longer due to volume of orders, I will let you know immediately!
Please expect slightly longer wait times due to COVID-19 .
NO order will be started until paid in full. All customs are made to order and in the order they are received! RTS are generally ready to ship unless you're adding a customization.
Adding a customization could add up to a week to make it ready to ship for you!
If you have any issues with an order you've received, you must inform me within 24 hours of shipment delivery. I will do my absolute best to resolve any issues you may have in a timely manner.
There will be NO REFUNDS what-so-ever on custom orders after they've started the production process.
You are responsible for the product once it's in your care. Every order includes a care card with instructions on how to take care of and get the most use out of your new item! I am not responsible for any damage that may result from misuse or improper care.
Although I am not responsible for damage from misuse or improper care of product, if something does happen and it's fixable, I offer repair services as well!
I will not use any product that's not from my stock. (i.e. providing your own tumbler) I do this to guarantee the best quality product is always walking out of my door and delivered to you!
Shipping in the US is generally $10 per cup. I do ship internationally as well, but pricing varies. I always do research to find the best shipping prices I can, but with the rates recently increasing, the shipping rates are also subject to change. Shipping in the US takes 2-5 days normally. International varies on distance! (Canada has usually taken 2-3 weeks for shipping due to customs.)
Please follow my social media for step by step updates on your order!
There is generally a ZERO refund policy on ALL buy in and pre-order items. *IF* a refund is given, the following restock fees apply.
-$20 restock fee for orders under $100
-$25 restock fee for orders from $101-$150
-$50 restock fee for orders $150+.
In the instance that a refund is provided for a buy in or pre-order, it will take up to 14 business days to process.
All refunds are at the owners discretion.
*****By placing an order with Just Beachy Designs LLC, you are agreeing to these terms and policies. *****
I am so in love with my tumbler. Kristina produces amazing quality products for an affordable price
My little girl was so happy with her mermaid cup. Thank you so much for making her day!